Satisfied or satisfied

At TapTok, we stand behind our products, their quality, design, and technicality. That said, sometimes, a product is not the right fit, does not feel right, or deliver on your expectations.

That is why we offer our "TapTok Satisfied or Satisfied Guarantee". If you are unsatisfied, for any reason, then we will make it our mission to identify the right product for you. Your satisfaction is our purpose. If you need help on our products, don't hesitate to Contact Us

If no other product works for you, and you remain unsatisfied, then we will gladly accept returns for a replacement product or refunds, within 90 days after purchase, at TapTok our mission is to ensure you are satisfied. We will not accept returns of products for replacement or refund with ordinary wear and tear or damage caused by improper use or accidents.

Late or missing refunds (if applicable) 

If you’ve waited for 7 days and you still have not received your refund yet, please contact us at hello@TapTok.co. 

Shipping

To return your product, you should mail your product to: TapTok, 10689 North Kendall Drive, Suite 211 A Miami, FL 33176, United States 

We will be responsible for paying shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.